Saltandpepper Reviews

Saltandpepper has an overall rating of 4.0 based on 41 reviews. Customer feedback on Saltandpepper is mixed.

4.0/5.0

41 reviews

5 Stars

11

4 Stars

9

3 Stars

9

2 Stars

1

1 Star

0

All Saltandpepper Reviews (41)
Edith_keller02
May 24, 2026
"Looks nice, but a little too plain"
The site looks clean overall and it’s easy enough to browse, but a few pages feel kind of flat. It’s not bad at all, just not as modern or eye-catching as I expected. It could use a bit more personality or something to make it pop, because right now it feels a little TOO plain in some spots.
robert.Medel
May 23, 2026
"I’ve bought from Salt&Pepper a few times now..."
I’ve bought from Salt&Pepper a few times now, and at this point my brain kind of just files them under “safe choice.” The quality has always been solid, everything shows up fine, and I haven’t had any weird problems to deal with. When I don’t feel like overthinking it, they’re one of those brands I’ll just trust and move on.
kristi.Williams
May 18, 2026
"Kind of regret buying this"
The reply took way longer than I expected. I was hoping for a smoother experience, but waiting around made me start second-guessing my purchase. Kind of wish I had looked around more before buying.
marian1975
May 18, 2026
"Held up better than I expected"
I bought a dinner set from salt&pepper a few months ago i wasn’t sure how it would go with everyday use. We’ve been using it daily and running it through the dishwasher constantly, and it still looks pretty much new. No chips, no marks, nothing annoying so far. For what I was expecting, I’m really happy with it.
ROBINSON
May 06, 2026
"Descriptions were actually accurate"
I ordered a few kitchen bits the photos and measurements were really close to what showed up, well, not close, pretty much spot on. Nothing looked weird or different when it arrived, which I really appreciated. I’d use them again.
emilymeek9780
May 04, 2026
"Arrived on time, but could’ve been packed better"
My order showed up on time, so that was fine, but the box was a bit squashed and one of the items had a small mark on it. It wasn’t bad enough to go through the hassle of returning it, but it’s still annoying when you’ve paid for something new. The product itself seems usable and does what it’s supposed to. I just wish they’d packed it more carefully. Also, the reminders to leave a review were way too pushy, I got the message the first time.
jill1977
May 04, 2026
"I ordered a few bits from salt&pepper..."
I ordered a few bits from salt&pepper and, for this particular order, the delivery was really straightforward. The tracking email came through quickly, and the parcel arrived on the exact day they said it would. Everything was packed properly too, nothing damaged or messy. I know delivery can vary depending on where you are or what you order, but in my case it was hassle-free and I was happy with it
yvette.Townsend
May 04, 2026
"Delivery felt a little expensive"
The products themselves were totally fine, but the delivery fee seemed a bit high for what I ordered. I’m not sure how to explain it, it just felt like the shipping cost was a little too much compared to the actual order...
janetnichols4207
April 18, 2026
"Warranty sorted with no hassle"
I had a small problem with a dinner set after a few months, so I got in touch about the warranty. They got back to me quickly, asked for a few photos, and then sent out a replacement. it was way easier than I thought it would be. Thanks, guys!
robin1970
April 18, 2026
"Packed Way Better Than Some Orders I’ve Had"
My order showed up really well packed, which was a nice surprise. Nothing was broken, the box wasn’t a mess, and everything was wrapped up safely and neatly. You can tell they actually bothered to pack it properly, unlike some places that just seem to toss things in and hope for the best. Happy with it and I’d order again.
gladys.Jacobs
April 10, 2026
"Order was exactly right"
I ordered a few kitchen bits from saltandpepper.com.au and, everything that turned up was exactly what I had chosen. I know that sounds like a basic thing to expect, but with online orders I always half-expect at least one small mistake, like the wrong colour or a different size somehow sneaking in.

The colours were right, the sizes were right, and the number of items matched my order properly too. Nothing was missing, nothing was swapped out, and I didn’t have to go back through emails or contact customer service to sort anything out, which is always a relief.
The delivery box was packed well enough as well, so everything arrived in good condition and there wasn’t any damage or weird loose packaging situation. Overall, it was a simple order that went exactly how it should, and I’d be happy to buy from them again
LorieNicholson_45
April 08, 2026
"Smooth checkout overall, just a small glitch"
Checkout was simple, and I liked that the PayPal option worked without any hassle. The only little annoying part was that the site froze for a second when I went back to update my address, which made me think I might have to start over. Luckily, everything was still saved after it came back, and my order confirmation email showed up right away, so overall it was a easy experience.
hello_robert080
March 13, 2026
"Pretty nice plates overall"
These plates seem solid so far. I’ve been using them for a few weeks or so and haven’t noticed any chips or anything like that. Quality feels good enough to me.
adrian_Everson73
March 12, 2026
"Felt really good about the updates"
I got emails the whole way through about my order and delivery, and it just felt really easy. I didn’t have to chase anything or wonder what was going on, which makes a big difference. It showed up when they said it would, and overall I was just really happy with how it all went...
Carrie_cuffie96
March 05, 2026
"A few things were out of stock"
To be fair, most of the shopping experience was fine, but a few things I wanted weren’t in stock, so I couldn’t get everything on my list.
hello_david353
February 27, 2026
"I usually get the feeling the promos are..."
I usually get the feeling the promos are worth checking, but they don’t always save me that much. Sometimes they help a little, and other times it just feels like the discount isn’t really doing much...
HARPER
February 23, 2026
"Super convenient and definitely worth it"
I ordered a few kitchen things online and picked them up in store the next day. The whole process was really straightforward, and the staff found my order quickly, which I appreciated. The only small downside was that the confirmation email took a bit longer than I expected to come through. Still, for the ease and convenience, I’d say it was a good experience overall
brad-Kauffman
February 02, 2026
"Got it sorted after a bit of back and forth"
Had a small issue with it at first and it took a few emails to get everything straightened out, but they did eventually fix it. Not the fastest process, but it worked out in the end.
BRAKEFIELD
January 30, 2026
"Easy exchange, still not totally sure on quality"
I accidentally ordered the wrong dinner set and emailed them about it. The return process was simple, and the replacement showed up quicker than I expected, so that part was hassle-free. I’m happy with how they handled the exchange, though I’m still kind of on the fence about the overall quality of the set.
john1982
January 25, 2026
"Nice spot for a last-minute-ish gift"
I picked up a mug set for my sister and it turned out cute. It showed up in maybe a few days, so overall it was a good option for a quick gift.

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